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Mother is going to India. Need assistance in during flight on 06/04.   Andy   05/31/2016 10:09 PM  

Hello,

My mother is going to India. Can anyone help her during her flight from EWR(New Jersey) to Bombay/Ahmedabad on 06/04/2016. Air India - Flight time - 5pm. She needs some guidance on airport and to board in fligh like flight gate(Which gate does she has to go)?

Please contact me at (at) 860-840-7613
Or Email: andyp717 (at) gmail.com

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Re: Mother is going to India. Need assistance in during flight on 06/04.   am   06/01/2016 09:46 AM  

Hi,

Hope you find someone to assist her.

Also in US you are allowed to go to check in counter with her until security gate. I will also suggest contacting AI and asking for assistance. If you select wheel chair assistance, they will take her to the boarding gate. I have seen many elders choose this option.

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Re: Re: Mother is going to India. Need assistance in during flight on 06/04.   help   06/01/2016 09:49 AM  

PLease check this thread.

http://www.airindia.in/disability-assistance.htm

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Re: Re: Mother is going to India. Need assistance in during flight on 06/04.   Andy   06/03/2016 10:43 PM  

Thank you for your kind reply. I have already requested for wheel chair but Air India customer service representative was saying that it will be available as per availibility of the helping assistance. They told we never give the gurranty that you will receive assistance or not?

Can you please guide me that how to make convince to the Air India people, so they can provide wheel chair to my mother. Your kind reply will help a lot.
God bless you and you will get what you want in your life.
Thank you for your help.

Andy

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Re: Re: Re: Mother is going to India. Need assistance in during flight on 06/04.   Help   06/03/2016 10:51 PM  

Bud,

If you go early to checkin on the counter, you will get wheelchair.. also you can be with them just right before they enter security.. so you can go with her to checkin counter and all the way before security.. wheelchair assistant will take her through security and they only take passenger to gate.. so no need to worry.. with AirIndia or any airline.. since they don't confirm availability means whoever comes first gets first.. hope this helps..

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